Contact Us

We'd love to have your feedback. Drop us a line. Fill us in. Tell us about your latest visit to your neighborhood Panera Bread bakery-cafe. Or maybe you have a question for us. Whatever the reason, use this form to let us know what's on your mind and help us direct your comments or questions to the right person.

Select the option that best describes why you're contacting us.


Please review the following Frequently Asked Questions as you may find them helpful — clicking on any question will allow you to view the answer. If you do not find your answer, please reach out using the Contact Us form above. 


How is Nutrition Information calculated?

Nutritional information provided on this website is based on Panera's standardized recipes, representative values provided by suppliers, analysis using industry standard software, published resources, and/or testing conducted in accredited laboratories, and are expressed in values based on federal rounding and other applicable regulations. A number of factors may affect the actual nutrition values for each product, including the fact that our menu items are handcrafted and may be customized, variations in serving sizes, preparation techniques, ingredient substitutions, product testing and sources of supply, as well as regional and seasonal differences. Accordingly, Panera cannot guarantee that the nutritional information provided on or available in any bakery-cafe is completely accurate as it relates to the prepared menu items in every bakery-cafe. In addition, testing of new recipes of existing products may be conducted from time to time in certain markets. These new recipes may contain different/additional ingredients, including allergens, as compared to the original version. Some bakery-cafes may serve menu items which are not listed. For the most up-to-date information on limited time offering menu items (including test items), please call or visit your nearest bakery-cafe to speak with a manager. For nutritional information related to menu items made available in Canada, New Mexico or Arizona, please visit your local Panera Bread bakery-cafe in Canada, New Mexico or Arizona.

Where can I get detailed nutrition information for all Panera Bread items?


When was Panera Bread established?


Who leads Panera Bread?

Ronald M. Shaich is Chairman of the Board and CEO. William W. Moreton is Executive Vice Chairman.

Where is Panera Bread headquartered?

3630 S. Geyer Road Suite 100 St. Louis, MO 63127 Tel: (314) 984-1000 Fax: (314) 909-3300

What is the Panera Bread trading symbol?

Panera Bread common stock is traded under the symbol PNRA.

Where are Panera Bread bakery-cafes located?

Panera Bread is expanding quickly across North America, operating 1,777 company-owned and franchise-operated bakery-cafes in 45 states and in Ontario, Canada as of December 31, 2013, under the Panera Bread®, Saint Louis Bread Co.® and Paradise Bakery & Café® names. Among these locations, 867 are Company-owned and 910 are Franchise-operated.

What is the company mission?

A loaf of bread in every arm®

What is bread leadership?

With the single goal of making great bread available to consumers across America, Panera Bread freshly bakes more bread each day than any bakery-cafe concept in the country. Every day, at every location, trained bakers craft and bake each loaf from scratch, using the best ingredients to ensure the highest quality breads. Panera Bread understands that great bread makes great meals, from made-to-order sandwiches to hand-tossed salads and soup served in bread bowls.
Panera Bread is widely recognized for driving the nationwide trend for specialty breads. As reported by The Wall Street Journal, Panera Bread scored the highest level of customer loyalty among quick-casual restaurants, according to research conducted by TNS Intersearch. It ranked #2 among Excellent Large Fast-Food Chains (500 or more units) and #1 Attractive/Inviting Restaurant in that category in the Sandelman & Associates 2012 Quick-Track® Study. Panera Bread was also named to BusinessWeek's 2010 list of top 25 "Customer Service Champs," to FORTUNE magazine's 2010 list of 100 Fastest-Growing Companies, and has also won Awards and Recognition in nearly every market it resides. Recently, Panera Bread was also named Casual Dining Brand of the Year in the 2012 Harris Poll EquiTrend®.