FAQs

Please review the following Frequently Asked Questions for Panera Bread Gift Cards, Panera Bread eGift Cards and Panera Bread Gift Cards in Canada, as you may find them helpful — clicking on any question will allow you to view the answer.

eGift Cards - US

Can I purchase Panera Bread eGift Cards on your website?

You may purchase Panera Bread eGift cards which are accepted in the US. You can buy a Panera Bread eGift Card online by clicking here. All eGift Cards are sent to the requested email address on the Delivery Date requested at the time your online order is placed.

Can I order a large quantity of Panera Bread eGift Cards for my employee, clients or customers?

Yes. If you are looking to purchase a large quantity of eGift Cards, click here. or contact us via email paneracard@panerabread.com. Please note that Panera Bread eGift Cards purchased online can only be redeemed in the United States.

I'm having a problem placing a Panera Bread eGift Card order through your website. Whom should I contact for help?

You can call (855) 631-4677 or email for assistance with all aspects of your online order.

What if I sent an eGift Card that wasn’t received? What if I don’t receive an eGift Card that my friend sent to me?

You will receive an email notification that your eGift Card has been delivered and then another email to let you know that it has been viewed. If you have any questions or concerns with the status of an eGift Card order, please call (855) 631-4677 or email for assistance with all aspects of your online order.

Where can I use my Panera Bread eGift Card?

Panera Bread eGift Cards are accepted at all participating Panera Bread and Saint Louis Bread Co. locations in the United States. You can find the Panera Bread bakery-cafe nearest you by visiting the North American Locations section of our website.

Can I reload my Panera Bread eGift Card?

No. Unfortunately, Panera Bread eGift Cards cannot be reloaded at this time.

Are there any service fees for unused balances on my Panera Bread eGift Card?

No. Panera Bread does not charge a service fee for balances that remain on a Panera Bread eGift Card.

Does my Panera Bread eGift Card have an expiration date?

No. Panera Bread Gift Cards and eGift Cards do not expire.

Can I get a refund on my Panera Bread eGift Card?

No. Refunds are generally not permitted on gift cards. Unless otherwise required by law, Panera Bread eGift Cards may not be redeemed for cash.

What should I do if my Panera Bread eGift card is ever lost or stolen?

For all inquiries regarding eGift Cards, please call (855) 631-4677 or email for assistance with all aspects of your online order.

What company issues Panera Bread eGift Cards?

Panera Bread eGift Cards purchased online are issued by, and represent an obligation of, Bakery Cafe Cards, LLC.

Gift Cards - CA

How can I tell if I have a Canadian Panera Bread Gift Card?

The Canadian version of the Panera Bread Gift Card has a maple leaf on the back of the card.

How can I purchase Panera Bread Gift Cards for use in Canada?

Canadian Panera Bread Gift Cards can be purchased at our Canadian Panera Bread bakery-cafes.

How can I reload my card in Canada?

You can reload your Canadian Panera Bread Gift Card in all Panera Bread locations in Canada.

I have a US issued Panera Bread Gift Card or eGift Card. Can I use that card in Canada?

No, unfortunately at this time US issued Gift Cards or eGift Cards are not accepted in Canada.

Where can I use my Canadian Panera Bread Gift Card?

The Canadian Panera Bread Gift Card is accepted at all Panera Bread locations in Canada.

How can I check the balance of my Canadian Panera Bread Gift Card?

You can check your balance in any Panera Bread bakery-cafe in Canada or online (be sure to check the box for a Canadian Panera Bread Gift Card).