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Need assistance? Contact Customer Support directly via email or at 855-3-PANERA (855-372-6372). Phone support is available every day from 7 A.M. – 7 P.M. CDT.

*On-time Guarantee disclosure:  Must be a MyPanera member to be eligible to receive Panera’s On-time Delivery Guarantee benefit.   Effective 5/16/2022, in participating Panera Bread bakery-cafes in the greater Harrisburg, PA area, MyPanera members who place an online delivery order that is not delivered within the time frame quoted on your order confirmation email will be eligible to receive 1 month of $0 delivery fee delivery on future eligible delivery orders.    In order to receive 1 month free of $0 delivery fee delivery, within 72 hours of your late delivery order, you must submit a complaint via the link in your original delivery order confirmation email.  Within 72 hours of submission of your complaint, your MyPanera account will be updated with 1 month of $0 delivery fees.  You must apply your $0 delivery fee reward in order to receive $0 delivery fee with each online delivery order.  MyPanera members can only submit late delivery request once every thirty (30) days.   Note that Convenience Fees still apply to your delivery orders.    General delivery terms apply to all delivery orders.    Not valid with any other coupon or offer. Guarantee may expire without notice due to error, fraud or other unforeseen circumstances. On-Time Delivery Guarantee may expire without notice due to error, fraud, or other unforeseen circumstances. Other restrictions may apply.

 

General delivery disclosure: Minimum order of $5 required for delivery, exclusive of taxes, charges and fees that may apply. Menu pricing for delivery is higher and charge and fees apply. A $1.00 delivery fee and a Convenience Fee apply to online delivery orders. If applicable, the Convenience Fee offsets costs associated with online ordering including technology development, marketing, and administrative activities. Delivery charge and fees and pricing may vary. Our delivery charge and fees are not a tip or gratuity provided to the driver. Tracking available only in participating U.S. bakery-cafes that offer delivery. Gift Card purchases, orders placed on third party delivery sites and catering orders excluded. Delivery hours may vary. Limited delivery area. Visit www.panerabread.com/deliveryinfo to determine if you’re in a delivery area or for more information. ©2022 Panera Bread. All Rights Reserved.