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PANERA LAUNCHES DRIVE-THRU PICK-UP NATIONWIDE

 

Guests Can Now Order Ahead on the App or Online and Pick Up Their Order at the Drive-Thru Window


From June 1 through June 30, MyPanera members using Drive-Thru Pick-Up will receive $5 off any order of $15 or more*

 

Back to Press Room

 

PANERA LAUNCHES DRIVE-THRU PICK-UP NATIONWIDE

 

Guests Can Now Order Ahead on the App or Online and Pick Up Their Order at the Drive-Thru Window


From June 1 through June 30, MyPanera members using Drive-Thru Pick-Up will receive $5 off any order of $15 or more*

 

ST. LOUIS (May 31, 2023) – Today, Panera announces the nationwide launch of Drive-Thru Pick-Up, combining the ease of the digital ordering experience with the comfort and convenience of the drive-thru window. Guests can now choose the Drive-Thru Pick-Up option when ordering ahead on the Panera app or website to get their favorite Panera order at the Drive-Thru without leaving their vehicle. To celebrate the national launch, starting tomorrow, June 1 through June 30, any MyPanera member ordering Drive-Thru Pick-Up will receive $5 off any order of $15 or more by using code 5OFFDTPICKUP at checkout*.

 

Digital sales at Panera represent more than 50 percent of total system sales, and with more than three million average transactions each week from digital channels including the app, kiosk and web. Panera guests continue to seek their favorite soups, salads, sandwiches and more with the increased convenience, customization, speed and ease that the digital experience enables. Panera bakery-cafes featuring Drive-Thru Pick-Up will still offer the traditional Drive-Thru experience with the ability to order at the Drive-Thru screen. With Drive-Thru Pick-Up, guests who order ahead can simply announce their name at the speaker and pull ahead to the window - which allows for an even faster and more convenient way to pick up their order.

 

“Panera pioneered the idea of digital ordering in the restaurant industry, and for years, our guests have loved the option to order ahead and pick their items up on the Rapid Pick-Up® shelf,” said Chris Correnti, SVP, Channels and Guest Experience, Panera Bread. “Now we’re extending that convenience to the drive-thru, giving our guests another fast and convenient way to get their favorite Panera meal.”

 

To take advantage of the $5 off $15 Drive-Thru Pick-Up deal in June, guests need to be a member of MyPanera®, Panera’s free loyalty program where members earn tailored rewards, get surprise special offers, receive a birthday reward and more.

 

Panera has continually invested in the digital guest experience creating new ways to order and receive food, including in-cafe kiosk, Rapid Pick-Up, Contactless Dine-In and now Drive-Thru Pick-Up. The Panera app is one of the top-rated restaurant apps and MyPanera, Panera’s loyalty program that began in 2010, has more than 53 million members.

 

To sign up for MyPanera, visit www.PaneraBread.com/MyPanera.

 

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About Panera Bread

Panera Brands is one of the world’s largest fast casual restaurant platforms, with 3,852 locations and 120,000 employees, including franchisees, across 11 countries. A portfolio of complementary brands bound by common values and shared growth opportunities, Panera Brands is comprised of Panera Bread®, Caribou Coffee® and Einstein Bros. Brands. Panera Brands companies are independently operated and underpinned by industry-leading technology, loyalty, craveability, and high-quality ingredients. Panera Brands companies are united in their mission to be force multipliers for good for their guests, communities, the planet, and the shareholders they serve. Panera Bread is a pioneer and market leader in fast casual, with leadership in the quality of its clean, transparent, sustainable ingredients, and in omnichannel access, digital convenience (53% of sales are e-commerce) and engagement (53 MM MyPanera loyalty members as of May 2023).

 

As of April 25,2023, there were 2,121 Panera Bread bakery-cafes in 49 states (including the District of Columbia) in the United States and in Ontario, Canada, operating under the Panera Bread® or Saint Louis Bread Co.® names.  Caribou Coffee provides high-quality handcrafted beverages and food options, with 738 stores in 10 countries. Einstein Bros. Brands, consisting of Einstein Bros. Bagels®, Bruegger’s Bagels®, Noah’s New York Bagels® and Manhattan Bagel® is a market leader in bagels and bagel sandwiches operating 984 company-owned and licensed units across the US.

 

Media Contacts

Panera Brands Jess Hesselschwerdt

Jessica.Hesselschwerdt@panerabread.com

 

H/Advisors Abernathy

amg-panera@h-advisors.global