Ronald M. Shaich
Founder, Chairman & CEO of Panera Bread
Thirty years ago, Ron Shaich set out to change the world by changing the way America eats. By founding not one, but two, successful restaurant concepts (Au Bon Pain and Panera Bread), Shaich shook up the industry by offering an antithesis to fast food—handmade, artisan food served in warm and welcoming environments by people you can trust. Today, Panera Bread serves over eight million people each week, employs over 80,000 associates and is a leader in the restaurant space. The Company is ranked number five in the foodservice category on Fortune’s "World’s Most Admired Companies" list.
Today, Shaich directs a range of innovation and strategic initiatives for Panera Bread as the Company’s Chairman and CEO. Having made his name as an entrepreneur who grew his business into a national chain of nearly 1,800 bakery-cafes in 40 states and Canada, Shaich remains focused on building a company of quality over the long term.
Shaich was awarded the 2011 MUFSO Pioneer Award for being one of the most significant contributors to the history of the foodservice industry. Past winners have included Colonel Harland Sanders, Ray Kroc, Norman Brinker and J. Willard Marriott, Sr. He was awarded IFMA’s Gold Plate Award for being the outstanding leader in the industry in 2005. As well, he has twice received the Nation’s Restaurant News Golden Chain Award, which is given to figures who exemplify success and leadership in food service.
Shaich has also been a national finalist for Ernst & Young’s Entrepreneur of the Year. The Company and Shaich’s innovative management style have been featured in Fortune, Forbes, Inc., Fast Company, The Economist, TIME, The Wall Street Journal, The New York Times, on NBC Nightly News, CBS Evening News and ABC World News Tonight and in several books. As well, Shaich frequently represents Panera Bread on CNBC, Bloomberg, CNN and Fox News Channel.
Shaich serves as President of the Panera Bread Foundation and spearheaded the Panera Cares initiative, through which the Foundation creates nonprofit community cafes aimed at addressing issues related to food insecurity. He is a member of the Boards of Directors of the Lown Cardiovascular Research Foundation and the Massachusetts Financial Literacy Trust Fund. Shaich formerly served as Chairman of the Board of Trustees of Clark University and on the Board of the Rashi School. He is also a co-founder of No Labels, an organization concerned with political problem solving.
Shaich received a Bachelor of Arts degree from Clark University and a Master of Business Administration degree from Harvard Business School. He resides in Brookline, MA with his wife, Nancy, and children, Michael and Emma.
William W. Moreton
Executive Vice Chairman
William “Bill” Moreton was named Executive Vice Chairman effective August 2013 and helps oversee Panera’s business operations. Moreton is also a member of the Board of Directors. From 1998 to 2003, Moreton served as Panera Bread's Executive Vice President, Chief Financial and Administrative Officer. He rejoined the company in October 2008 as Executive Vice President & Co-Chief Operating Officer. Moreton was appointed Chief Executive Officer and President of Panera Bread and to the Board of Directors in May 2010. From March 2012 to July 2013 Moreton served as President and Co-CEO.
Prior to joining Panera, Moreton served as President and Chief Financial Officer of Potbelly Sandwich Works. He also previously served as Chief Executive Officer of Wendy's International, Inc. subsidiary Baja Fresh. Prior to his responsibilities with Baja Fresh, Moreton was Executive Vice President, Subsidiary Brand Management for Wendy's, where he assisted with strategy and growth of developing brands. Moreton also served as Executive Vice President and Chief Financial Officer of Quality Dining, Inc.
Prior to entering the restaurant industry, Moreton spent a decade in banking, accounting and financial consulting with Credit Agricole and Arthur Andersen & Co.
Moreton earned a Bachelor of Science degree in Accountancy from DePaul University and is a Certified Public Accountant.
Charles J. Chapman, III
Executive Vice President & Chief Operating Officer
On November 2011, Charles "Chuck" J. Chapman, III, joined Panera's management team as Executive Vice President and was responsible for Business Development & Licensing, Information Services and Development. In May 2012, he was named Chief Operating Officer and is responsible for company and franchise Operations, Catering, Learning & Development, Ops Tools & Services, and Bakery functions. Prior to becoming part of the management team, he served on Panera's Board of Directors from January 2008 to November 2011.
Prior to joining Panera, Chapman worked for Dairy Queen (a wholly-owned subsidiary of Berkshire Hathaway) where he was most recently its Chief Operating Officer (COO). He also worked as COO for Bruegger's Bagels Inc. and as President and co-Owner of Beantown Bagels, a Bruegger's franchise. Additionally, he held various marketing and operations positions with Darden Restaurants and began his career with the consulting firm Bain & Company.
Chapman earned his Masters of Business Administration from Amos Tuck Business School of Administration at Dartmouth College and his Bachelor of Arts in Economics and Psychology from Dartmouth College.
Executive Vice President & Chief Concept & Innovation Officer
Scott Davis is responsible for bringing the customer experience alive multi-dimensionally in Panera's bakery-cafes. His work includes the ongoing evolution of the Panera Bread concept for which he draws on longtime experience at Panera as well as his time with Saint Louis Bread Co. where, in 1996, he spearheaded the creation of its new prototype bakery-cafe. The sourcing, quality assurance, contract manufacturing and logistics teams also report to Davis.
He joined Au Bon Pain Co. as a Store Manager in 1987. In 1993 he became New Concept Manager and led the development of the company's Choices concept. In 1995, he was tapped to create an R & D team for Saint Louis Bread Co. which later became known as Panera Bread as it expanded nationally. Davis was named Director that same year and has since led the Panera concept team. In May 2010 he was named Executive Vice President and was honored by Nation's Restaurant News with its 2011 MenuMasters Innovator Award.
Davis holds an Associate's degree of Applied Sciences in Computer Science from State University of New York, Mohawk Valley.
Blaine E. Hurst
Executive Vice President - Technology & Transformation
Blaine E. Hurst joined Panera Bread in January 2011 as Senior Vice President, Technology Business Strategies. In March 2012, he was named Senior Vice President – Technology & Transformation, and in May 2013 Hurst was promoted to Executive Vice President – Technology & Transformation. He is responsible for the organization’s technology, digital strategy, eCommerce customer support, and its off-premise catering services.
Prior to joining Panera, Hurst was an entrepreneur and consultant, assisting numerous restaurant, retail and distribution companies in their development and growth, including the development of Panera's strategic information systems plan. Hurst also served as President, Restaurant Technology Solutions, a division of eMac Digital, LLC. Prior to eMac, Hurst was Vice Chairman and President of Papa John's International Inc., after having served as its Executive Vice President, Chief Administrative Officer and Vice President, Information Services. Before joining Boston Chicken as its Vice President – Information Services, Hurst was a consulting division Partner with Ernst & Young, founding the firm's Center for Information Technology Planning and Development.
Hurst earned a Bachelor of Arts with High Distinction in Computer Science from Indiana University.
Executive Vice President & Chief Financial Officer
Roger Matthews joined Panera Bread in March 2013 as Executive Vice President and Chief Financial Officer. In this role, he is responsible for managing Panera’s finance, accounting and investor relations departments.
Prior to joining Panera, Matthews worked for Goldman, Sachs, & Co., a global investment banking and securities firm. In his most recent role of Managing Director, Matthews worked in the Consumer & Retail group of the Investment Banking division and served as the Sector Head of the U.S. Restaurant Industry, advising Panera in that capacity and amassing extensive experience as the senior relationship banker for more than 40 leading restaurant, consumer and retail clients. Before joining Goldman, Sachs, & Co. in 1996, Matthews served in various positions at J.P. Morgan Chase & Co.
Matthews earned a Masters of Business Administration degree from Harvard Business School and a Bachelor of Science degree with Distinction in Finance from the University of Virginia.
Executive Vice President & Chief Marketing Officer
Michael Simon joined Panera Bread in October 2009 as Senior Vice President & Chief Marketing Officer. In January 2013, he was promoted to Executive Vice President.
Prior to joining Panera, Simon held various roles at Campbell Soup Company, including Senior Vice President/General Manager of the Snacks Division at Pepperidge Farm, as well as senior marketing positions in Pepperidge Farm's Bakery Division and at Godiva Chocolatier. Simon also held several marketing positions at Ralston Purina.
Simon earned a Masters of Business Administration from the University of Chicago and a Bachelor of Arts degree in Religion from Dartmouth College.
Executive Vice President & Chief Development Officer
Mark Wesley joined Panera Bread in June 2013 as Executive Vice President and Chief Development Officer. Wesley is responsible for formulating and executing Panera's development efforts along with leading the construction and design, real estate and real estate strategy teams.
Prior to joining Panera, Wesley worked for Starbucks Coffee Company, holding various positions over the last 20 years, and serving as Senior Vice President for the past 13 years. During his career at Starbucks, Wesley led US Store Development (Real Estate, Asset Management, Design and Construction) for many years and then went on to run all aspects of International Store Development in 50+ countries. While leading these functions, he spearheaded the portfolio strategy for all company-operated, joint venture and licensed stores, playing an integral role in growing Starbucks portfolio from 250 stores to 17,000. Prior to Starbucks, Wesley served as Real Estate Director for several retail chains.
Wesley earned a Master of Business Administration degree from California State University, Long Beach and a Bachelor of Arts degree in Economics from the University of California, Irvine.
Senior Vice President & Chief Legal Officer and General Counsel
Scott Blair joined Panera Bread in January 2003 as Special Counsel for Employee Relations. In January 2008, Blair was promoted to Senior Vice President, Chief Legal Officer and General Counsel. In his current role, Blair oversees all legal functions within Panera, including risk management, intellectual property and litigation, as well as dotted-line oversight of internal audit.
Blair previously served as a partner in the Boston law firm Stoneman, Chandler & Miller, where he represented a range of clients before the National Labor Relations Board, Massachusetts Commission Against Discrimination, Equal Employment Opportunity Commission, Department of Labor and numerous other state and federal agencies. Blair started representing Panera and Au Bon Pain in 1984.
Blair holds a Juris Doctorate from Boston College Law School and a Bachelor of Arts degree in Political Science and Philosophy from Williams College.
Senior Vice President
Mark Borland joined Au Bon Pain Co., Inc. in 1986 and has held various management titles within Au Bon Pain Co., Inc. and Panera Bread, including Executive Vice President, Vice President of Retail Operations, Chief Operating Officer, President of Manufacturing Services and Chief Supply Chain Officer. In his current role as Senior Vice President, his responsibilities include oversight of the fresh dough facilities and manufacturing projects.
Borland has also served as Senior Vice President of Operations at RetailDNA.
Borland holds a Bachelor of Science degree in Management from Pepperdine University, and completed studies at the American Institute of Baking.
Senior Vice President, Chief Company & JV Operations Officer
Irene Cook joined Panera Bread in 2005 as Vice President of Learning and Development, then assumed the title of Vice President, Operations in 2006. In May 2012, Cook was promoted to Senior Vice President, Chief Company & JV Operations Officer. In her current role, Cook is responsible for Panera's Company bakery-cafe and joint venture operations, Bakery Operations and Field HR and Recruiting.
Prior to joining Panera, Cook served as Vice President, Training and Recruiting, and Director of Training at Bertucci's Corporation, a subsidiary of NERCO. She also previously served in training and operations leadership roles at Nutri-System, Inc. and Boston Chicken, Inc.
Cook holds a Masters of Business Administration from the Sawyer School of Management at Suffolk University.
Senior Vice President & Chief People Officer
Liz Dunlap joined Panera Bread as Senior Vice President & Chief People Officer in June 2011. In her role, Dunlap is responsible for oversight of all of Panera's human resources functions.
Prior to joining Panera, Dunlap was the Chief HR Officer for Christie's in New York City, where she led a global team in support of operations in 30 countries. At Campbell Soup Company, where she spent 11 years, she first was head of HR for their Away From Home division then became the global HR lead for Godiva Chocolatier. She also held HR leadership positions at Sizzler Restaurants and Disney Consumer Products, as well as various HR positions at Taco Bell and Carnation/Nestle.
Dunlap earned a degree in Psychology from the University of California - Los Angeles.
Senior Vice President - eCommerce Customer Service Centers
Tom Kish joined Panera Bread in April 2001 as Vice President and Chief Information Officer. In December 2004, Kish was promoted to Senior Vice President and Chief Information Officer, and in June 2013 Kish was named Senior Vice President, eCommerce Customer Services. In his current role, Kish oversees our eCommerce partners and eCommerce Customer Services Teams.
Prior to joining Panera Bread, Kish was Vice President, Information and Support Services for Papa John's International for over 5 years. Kish began his career with Arthur Andersen & Co. in their consulting practice.
Kish holds a Bachelor of Science degree in Mechanical Engineering from the University of Texas at Austin.
William H. Simpson
Senior Vice President & Chief Franchise Officer
William "Hank" Simpson joined Panera Bread in 2002 as Director, Retail Operations and Joint Venture Partner. In February 2005, he was promoted to Vice President, Retail Operations, then in April 2006, Simpson was promoted to Senior Vice President, Chief Company and Join Venture Operations Officer. In May 2012, Simpson was named Senior Vice President and Chief Development Officer. Previously, Simpson was Vice President, Franchise Operations and Regional Vice President of Company Operations for Bennigan's Restaurants. He also served as Director, Human Resources for On the Border restaurants.
Simpson attended the University of Central Florida.
Senior Vice President & Chief Information Officer
John Meister joined Panera Bread in June 2013 as Senior Vice President and Chief Information Officer. Meister is responsible for all information technology initiatives at Panera.
Prior to joining Panera, Meister worked for MasterCard Worldwide. In his 15 years at MasterCard, some of Meister’s responsibilities included the global Authorization system, the analytics platforms within the enterprise data warehouse, and a mobile phone card authentication platform. Prior to MasterCard, Meister was with Accenture, where he oversaw a number of major corporate accounts.
Meister earned a BS in Electrical Engineering from Rose-Hulman Institute of Technology.